pharosIQ Blog Insights

How AI Is Transforming B2B Marketing & What To Expect Next

Written by Chris Rack | Jun 6, 2024 4:31:06 PM

AI is not just a buzzword, it is a powerful tool that can help B2B marketers achieve better results and stay ahead of the competition. 

Artificial intelligence (AI) is one of the most disruptive technologies of our time, impacting every industry and sector. B2B marketing is no exception, as AI can help marketers improve their efficiency, effectiveness, and creativity. In this blog post, we will explore how AI has already changed B2B marketing and what’s next for this exciting field 

How AI is enhancing B2B marketing strategies 

AI can help B2B marketers design and execute more personalized, relevant, and engaging marketing campaigns. By using AI, marketers can: 

  • Analyze large amounts of data and generate insights into customer behavior, preferences, and needs. 
  • Segment and target customers based on their stage in the buyer’s journey, their industry, their role, their pain points, and their interests. 
  • Create and optimize content that resonates with the audience and drives them to take action. 
  • Automate and streamline repetitive and tedious tasks, such as email marketing, lead generation, lead scoring, and lead nurturing. 
  • Measure and optimize the performance of marketing campaigns and channels, and adjust them in real-time. 

Some examples of AI tools that can help B2B marketers achieve these goals are: 

  • HubSpot: a comprehensive marketing platform that uses AI to help marketers create and manage websites, blogs, landing pages, emails, social media, and more. 
  • Marketo: a marketing automation platform that uses AI to help marketers generate, qualify, and nurture leads, and track and optimize their campaigns. 
  • Grammarly: a writing assistant that uses AI to help marketers improve their writing style, tone, grammar, and spelling. 
  • Lumen5: a video creation platform that uses AI to help marketers turn their blog posts and articles into engaging videos. 

How AI is enabling B2B marketing innovation 

AI is not only helping B2B marketers improve their existing marketing activities, but also opening new possibilities for innovation and experimentation. By using AI, marketers can: 

  • Generate new and original content, such as headlines, slogans, captions, and images, using natural language generation (NLG) and computer vision. 
  • Personalize and customize content and offers for each individual customer, using natural language understanding (NLU) and machine learning. 
  • Interact and communicate with customers in a more natural and human-like way, using chatbots, voice assistants, and conversational AI. 
  • Predict and anticipate customer behavior, needs, and preferences, using predictive analytics and machine learning. 
  • Enhance and augment customer experiences, using augmented reality (AR), virtual reality (VR), and mixed reality (MR). 

Some examples of AI tools that can help B2B marketers achieve these goals are: 

  • Phrasee: a content generation platform that uses AI to help marketers create catchy and effective email subject lines, headlines, and social media posts. 
  • Optimizely: a personalization platform that uses AI to help marketers deliver tailored and relevant content and offers to each visitor on their website. 
  • Drift: a conversational marketing platform that uses AI to help marketers engage and qualify leads, and book meetings, using chatbots and live chat. 

What’s next for AI and B2B marketing 

AI is not a static technology, it is constantly evolving and advancing. B2B marketers need to keep up with the latest trends and developments in AI, and leverage them to gain a competitive edge and deliver value to their customers. Some of the emerging and future applications of AI for B2B marketing are: 

  • Emotional AI: AI that can recognize, understand, and respond to human emotions, and help marketers create more empathetic and emotional connections with their customers. 
  • Generative AI: AI that can create new and original content, such as images, videos, music, and text, and help marketers unleash their creativity and generate more diverse and engaging content. 
  • Explainable AI: AI that can explain how and why it makes decisions, and help marketers increase their transparency and trust with their customers and stakeholders. 
  • Collaborative AI: AI that can work with humans and other AI systems, and help marketers improve their collaboration and communication with their teams and partners. 
  • Responsible AI: AI that can adhere to ethical and social standards, and help marketers ensure their AI applications are fair, accountable, and respectful of human rights and values. 

Some examples of AI tools that can help B2B marketers achieve these goals are: 

  • Affectiva: an emotional AI platform that uses AI to help marketers measure and improve the emotional impact of their content and campaigns. 
  • Runway ML: a generative AI platform that uses AI to help marketers create and edit images, videos, and audio, using various generative models. 
  • Fiddler: an explainable AI platform that uses AI to help marketers monitor, analyze, and explain their AI models and outcomes. 
  • Rasa: a collaborative AI platform that uses AI to help marketers build and deploy conversational AI agents that can interact with humans and other agents. 
  • IBM Watson: a responsible AI platform that uses AI to help marketers build and manage AI applications that are ethical, trustworthy, and fair. 

Conclusion 

AI is a game-changer for B2B marketing, as it can help marketers improve their efficiency, effectiveness, and creativity, and create more personalized, relevant, and engaging marketing campaigns. AI is also a source of innovation and experimentation, as it can help marketers explore new and original ways of interacting and communicating with their customers. AI is not a threat, but an opportunity, for B2B marketers, as it can augment their skills and capabilities, and help them deliver more value and satisfaction to their customers. B2B marketers need to embrace AI, and stay updated on the latest trends and developments, to stay ahead of the curve and the competition.